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Banks Merger means merging of banks’ balance sheets, customers and customer databases. For instance, all branches of the five associate banks and Bhartiya Mahila Bank started operating as branches of SBI from 1 April and their customers are now customers of SBI.

After the merger, customers remain account holders, albeit in the merged entity.

The entire process of merger includes technical integration of customer databases, issuing new passbooks and chequebooks – could take a few months to complete. Over this period, some branches could close down, if there are overlaps.

If one bank is merged with another bank, you can continue to use the old bank’s chequebook for payment and withdrawls.